Covid 19 and Brexit - Q&A

Covid-19: updates and information.

This information was last updated on 19 May 2022.

We are delighted to welcome you back to the Viaduct showroom.

In response to the easing of the UK Government's coronavirus restrictions, we are are open to the public.

If you prefer, we still have many other ways to connect with you. We are always happy to walk you through our collection, online or by phone, and post fabric samples for approval. Email [email protected] for details.

Trade clients can make arrangements with their existing contact or email [email protected] to discuss potential projects. 

For wholesale enquiries please contact [email protected].

 

Brexit: updates and information.

 
Will I have to pay import charges on my furniture order?

No. For retail and online clients, we have decided to absorb all the additional charges incurred by importing goods into the UK from the EU.

 
What about trade accounts? Do I have to pay import charges on my orders?

Yes, but only if your order value is less than £5000. Because we offer discounted pricing for projects and large quantities we cannot absorb the additional import charges on these orders.

Your sales contact can explain how this will affect any existing or pending orders. Please do not hesitate to contact them directly for further information. Alternatively, you can email [email protected].

 
I still have questions.

No problem, please get in touch. Email [email protected] we're always happy to help.

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